QUALITY POLICY ISO 9001:2015
At Alpa Marine International, we are committed to providing reliable and high-quality ship chandling services through the procurement, handling, and supply of marine supplies that consistently meet customer requirements and applicable statutory and regulatory requirements; local & international laws & regulations, ISO9001:2015 (QMS) requirements, & contractual obligations. To achieve this, we shall: • Understand and meet customer requirements through reliable service, effective communication, and timely delivery. • Ensure the quality and conformity of our products and services. • Develop competent employees and maintain strong relationships with suppliers and other interested parties. • Apply a process-based approach and risk-based thinking in our operations. • Establish and monitor measurable quality objectives. • Continually improve the effectiveness of our Quality Management System and business processes. This Quality Policy provides the framework for establishing quality objectives and is communicated, understood, implemented, maintained, and reviewed periodically for its continuing suitability.
